After interviewing various stakeholders from public and private healthcare systems (in Lithuania and the US), researchers Dr. Agne Gadeikiene, Prof Asta Pundziene, Dr. Aiste Dovaliene from Kaunas University of Technology (KTU), Lithuania designed a detailed structure revealing added value of remote healthcare services, i.e. telehealth. Adopting the concept of value co-creation common in business research to healthcare, the scientists claim that this is the first comprehensive analysis of this kind in the healthcare field involving two different healthcare systems.